The National Disability Insurance Scheme (NDIS) has been transformative for Australians with disabilities, offering personalised support and funding to improve independence and quality of life. While it has revolutionised access to services, the process of managing invoicing and claim submission can be daunting. For both NDIS participants and service providers, navigating this administrative maze often leads to delays and unnecessary frustration.
That’s where Carisma steps in. Over the past six years, Carisma has been a trusted partner in simplifying NDIS invoice processing, ensuring a smoother, more efficient process for all stakeholders involved.
The Challenge of NDIS Invoice Processing
NDIS invoice processing is a critical step, where service providers submit invoices for services rendered to participants. The timely and accurate processing of these invoices is paramount for ensuring that providers are compensated correctly and that the funds allocated to participants are used appropriately.
For service providers, delays or errors in submitting invoices can lead to financial setbacks and disrupt cash flow. For NDIS participants, improper invoice handling can jeopardize the continuity of vital services. A smooth, streamlined system is essential to maintain the integrity and success of the NDIS.
How Carisma Streamlines the NDIS Process
With over six years of experience in navigating the complexities of the NDIS, Carisma understands the intricacies involved. Our goal is to remove the administrative burden from both service providers and participants, offering services designed to make the entire process more efficient.
Our Core Services
At Carisma, we are committed to enhancing the efficiency of the NDIS system through the following specialized services:
- Claims Processing: We manage the claims submission process, ensuring service providers are paid on time and accurately.
- NDIS Fund Set-up: We help participants set up the necessary funding for seamless service delivery.
- Provider Onboarding & Set-up: We guide new service providers through the NDIS integration process, ensuring they are ready to deliver services.
- Service Agreement Set-up: Ensuring that service providers with large volumes have their funds allocated separately, facilitating timely payment for the services rendered to participants.
- Maintaining TAT (Turnaround Time): We ensure that claims are processed within the 3-day SLA, as mandated by the NDIS Commission.
- One Touch Resolution (OTR)
OTR minimises unnecessary back-and-forth communication by directly addressing invoice processing issues with either the provider or participant, ensuring timely processing and claim payments.
Let our experienced team handle the complexities, reducing your stress. This allows you to focus on what matters most – achieving your goals
If you’re a NDIS service provider or participant looking for a more efficient way to handle invoice processing, Carisma is here to help. Let us streamline your NDIS experience today.
Credits
Gayathri Prasad
Services Management Team
